shift comander and vki

Rail, Bus and Ferry services

Moderator: Froggles

htfuc
Posts: 16
Joined: Fri Dec 05, 2008 4:10 pm

Re: shift comander and vki

Post by htfuc »

Ok...well we shall put this to bed then.....

As I am an employee of the PTA, I can tell you for a fact.....

CHUBB Revenue, Passenger Ticketing Assistants, Customer Service Assistants and Transit Officers all have the legal authority to ask you for details but only Transit Officers can detain you......

Which is what I stated 4 posts ago....
Froggles
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Re: shift comander and vki

Post by Froggles »

Thanks for the clarification htfuc - Glad to have a bit of an inside view :)
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written_ficton
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Re: shift comander and vki

Post by written_ficton »

I wouldnt have guessed you worked there :mrgreen:

Always good to have a constructive point of view and a member of the PTA there, but from my perspective the customer service officers are there to increase awareness, really and what I think it should be a transit officers job or [revenue protection]

But at the end of the day neither the revenue protection or customer service officers have any laws to detain you and I question the right for them to ask for personal details like name & address [unless its a hot chick, 5ft 10" and blonde"
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htfuc
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Joined: Fri Dec 05, 2008 4:10 pm

Re: shift comander and vki

Post by htfuc »

From my perspective I agree...but it's the PTA and they believe they are holier than thou and can do whatever they want.

If they realised just what a goldmine their Transit Officer unit was in terms of how good it can be, as opposed to stifling it with against written law policies, I could guarantee a safer transport system. As the signature in my internal emails says, "We prefer a meaningless collective guilt, than a meaningful individual responsibility" and that is the PTA's mantra. Punish everyone (like children) instead of the individuals that caused the problem.

-htfuc
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