000 calls

WA Department of Fire and Emergency Services (6AR and 6IP) (Including the Fire Services, SES & VMRS) and Department of Biodiversity, Conservation and Attractions

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slipknot
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000 calls

Post by slipknot »

hey scanerinos
do3es anyone know weather they broadcast the fire detils on air liek the police do or is it like the ambulance where the 000 calls are sent to an onboard remote data terminal?
Cheers.
5001020
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Post by 5001020 »

FRS the calls are sent to a unit in the appliances and BFS and VFRS? the message is sent to mobile phones and pagers. Usually when turning out the crew will state which incident their turning out to.
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Post by WPXZBP »

5001020 wrote:FRS the calls are sent to a unit in the appliances and BFS and VFRS? the message is sent to mobile phones and pagers. Usually when turning out the crew will state which incident their turning out to.

Yes... in the country for VFRS details are given over the phone (group call) and then basic info (location, type of incident) over pagers and SMS.
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Post by Tyranus »

BFS, we get told 000 fire call to street X Street. Inc # Pls Ack #. That's all we get across our pagers, handed my pager that had a couple of those calls in because the one button was broken.
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Post by 5001020 »

Also a very general description of the incident. Scrub fire, report of smoke, illegal burn, etc
chrissss

Post by chrissss »

scanerinos :lol:
the paid stations get a broadcast inside the station eg: like say at night they get a car fire and ther sleeping or something thers like an alarm noise pretty loud im led to believe and the lights go on and off to wake u up lol then a general broadcast of the incident comes over then it also comes over the mdts on both vehicles and they call in to say they are turning out


in volunteer land
we get gcs: group call system and its liked to all the officers pretty much and some home phones and thats a general verbal broadcast then they hang up and the people on the line can sort out whose goin etc then they ask to put it on pagers and sms etc

i dunno bout other ppl but my sms 9/10 goes off about 30 seconds quicker then my pager
each brigade is different with how they call in etc due to rosters and whatnot

hope this helps :wink:

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Post by bomber »

chrissss wrote:scanerinos :lol:
the paid stations get a broadcast inside the station eg: like say at night they get a car fire and ther sleeping or something thers like an alarm noise pretty loud im led to believe and the lights go on and off to wake u up lol then a general broadcast of the incident comes over then it also comes over the mdts on both vehicles and they call in to say they are turning out
they also get info as per were the call is from ie 000 or ambulance, police etc.

normally, something like. crew of rockingham 1st turn out to call by 000 to a car fire at ........ x of ........... rockingham. Your back up is ..........

The station tone is quite loud. Always good when we are on the station if we are the back up as it always goes off 30sec to a minute before our fire phone goes off.
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Post by Bobby »

Can I ask what may seem a stupid question????

What is the difference between a 000 fire call and a normal fire call?? Is a fire not a fire? Or is there different priorities?
I have to admit, that when I think about it, I wouldnt have a clue what the fire brigades telephone number is, so if I saw a fire, I would probably call 000........
:oops:
chrissss

Post by chrissss »

000 is the number you call for any fire or emergincey not the actual fire station

chris
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Post by Tyranus »

Well for Darlington the FCO gets the page over his phone, dials the acknowledgement number, and then when the pagers go off calls the number to acknowledge. We get the page on our pagers, and head to station normal road, 1st 2 people are the first crew, 2nd 2 people are second crew, 5th and over are extra's, who can put down first preference of availability for shift work if the fire is big.
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Post by bomber »

Bobby,

I am assuming that you are refering to where i have said that they told that the call is via 000.

This is just to let the crew know where the call is from. ie
000 - someone in the community directly asked for fire brigade when given the option from telstra when first answered.

Police/ambulance - this just mean that when they have received the specific call from 000 they have deemed that fire is also required or they are in attendance and require fire attendance

If it is an alarm then they are told to turn out to a direct alarm. Just clarifies where the call is originating from. I guess also it is also for reliability
Last edited by bomber on Mon Apr 09, 2007 10:56 am, edited 2 times in total.
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Post by Bobby »

Thanks Bomber

That makes a lot more sense........ :)
firefly.000

Post by firefly.000 »

Last edited by firefly.000 on Fri Feb 29, 2008 9:29 am, edited 1 time in total.
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Post by Fastlane »

chrissss wrote: in volunteer land
we get gcs: group call system and its liked to all the officers pretty much and some home phones and thats a general verbal broadcast then they hang up and the people on the line can sort out whose goin etc then they ask to put it on pagers and sms etc
Do any metro bushies actually use group call? If your turnout is via pager, comcen pages you.. they dont wait to have it confirmed that you 'want to go' (it is a firecall, after all!).
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Post by bomber »

Metro vol FRS stations use group call on mobiles/phones. As well as pagers and sms. Alot more reliable than both sms and pagers.

For our station to have group call you need to be qualified in BA, Emergency driving, road rescue and turnout fair amount of the time.

The group call is generally just used to alert those that are on it as they are the ones that turn out most. Its handy if they are just calling our 3rd tanker as then everyone on the pagers dont have to be turned out when they wont make a truck

All members have pagers and sms.
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