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I heard VKI say that as of today they aren't allowed to broadcast complainants phone numbers on air to the vehicles receiving the job.
Without a doubt, it keeps VKI under even more pressure to do 100 things at once because they have to ring the cars to give them the number.
However, I reckon it is a good idea as far as protecting people's privacy goes. I've often wondered if people realise their details will be broadcasted on air to anyone who's listening.
I think you must have to specifically ask not have your details broadcasted on air if you call them about something because they don't ask you when you report something...
Hmm *scratches head*.....
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